Cargo Damage Surveys

ORCA's damage survey services offer a factual and independent report that assists in assessing the condition of your cargo and identifying potential causes of damage.

Through a comprehensive cargo damage survey, we determine the nature and extent of the damage, aiding in mitigating potential financial losses resulting from damaged goods and products.

Benefiting from our global presence, we can conduct damage surveys on your commodities wherever they are in the supply chain. In addition to providing independent confirmation and documentation of the damage to your goods, our damage survey report can serve to verify your due diligence if required.

• Investigating and obtaining pertinent information to establish and document the circumstances surrounding the loss (i.e. affected parties, contractual relationships, shipping terms, conveyance details, voyage details, stowage and securing, affected cargo details, etc.)
• Detailed inspection of affected cargo to determine aspect, nature and extent of the damage
• Rendering an opinion on the cause of loss based on the NCB surveyor’s investigation
• Providing recommendations on actions to mitigate the subject loss as well as potential future similar losses